"Thank you Homecastle for all your professional help on this sale. I have literally been amazed on how well you all dealt with this awkward sale and buyer. Dawn I felt you went above and beyond your call of duty on this sale and I am truly grateful to you and all your staff for all your patience and advise. "
"Dawn and Angus we just wanted to say thank you for your professionalism and especially your patience. We could not have done it without you! "
"Thank you so much everyone for all of your hard work. Dawn in the last few weeks you have been nothing short of magnificent and have really pushed to get this over the line. We will be sure to write a review for Homecastle after this! Such a relief. Best wishes "
"Hi Dawn, Thank you very much for all your efforts in selling our parents house and the service provided by Homecastle was impeccable. All the best, "
"Dear Dawn We bought this house from you two years ago and I just wanted to write to say thank you again for the amazing, patient and detailed service you gave us on a tricky purchase - we now have our dream home and we appreciate it every day. I just wanted you to know your efforts will never be forgotten Hope all well Best wishes "
"Dear Coral, Apologies for the delay in getting back to you. The offer I made on a property has now been accepted, so I would be grateful if you could remove my details from your database. Thanks very much for all your help during my search for a property. I have met with a lot of estate agents recently and the quality of service has varied, and I must say that all of my interactions with Homecastle have been excellent and I really appreciate your service. Obviously, when looking to buy a property you choose the property itself rather than the agent, but nevertheless I will definitely recommend Homecastle to people as you have been so pleasant to deal with! Thanks, Madeleine "
"I can't thank you enough for all your help and support over the past months. Having experienced other local agents we have no doubts that we chose the best agent to sell our property. Your dedication, professionalism and the personal touch you added to your services (the flowers you sent for Theo's birth were an incredibly thoughtful gesture...) helped us through the various dramas and disappointments associated with any property sale. Your kind words and problem solving approach when things were not going according to plan and your genuine happiness and excitement for us, made us feel you had our best interest at heart and we were much more than a commission cheque for you. As I said to you on numerous occasions you always made us feel like you only had 1 house to sell: ours! Your constant feedback, your caring approach trying to arrange viewings around our needs, your insightful advice helped us keep sane and I believe make the right decisions throughout. From our experience you are miles ahead from the completion. Our only regret: not finding our property through you.. you should consider creating a branch in Shirley :-) Kindest Wishes "
"Hi Dawn Just to let you know that I have just heard from my solicitor that completion has taken place!...Whoopee I know it has taken a while but I want to thank you and all the team for your help, support and patience throughout the whole experience. You have all been extremely professional at all times and have reduced my stress to the minimum by dealing with any queries, I may have had, in a timely fashion. I have absolutely no hesitation in recommending you to any house sellers or purchasers in the South Norwood area and wish you all the best for your future endeavours With very kind regards "
"Had a great experience with Jason at Homecastle. He was really friendly and professional and always extremely quick at responding to phone calls or messages. He was really helpful whenever it came to finding out any information I needed to get from the vendor. Would highly recommend."
"Hi Jason Just wanted to let you know that I made an offer on a property which was accepted so I'm no longer looking for property (unless something terrible happens!) I just wanted to thank you as having liaised with many agents you were definitely the one who took on board my views/wishes the most. Your support in this very stressful period is appreciated. Thank you Natalie "
"I received great service from everyone at Homecastle. They were patient, helpful and understanding. If it werent for Jason, I wouldnt have got such a great deal on my purchase!"
"I sold my home with Jason and the Homecastle Team. They were all excellent. Professional and supportive throughout the entire process. Highly recommended."
"Great Estate Agents. Brilliant customer service. Everybody is genuinely very friendly and supportive. They keep in regular contact and can't seem to do enough to help you through the process of a purchase. Can't recommend them highly enough."
"We’ve had a really good experience buying with Homecastle. Jason has been diligent and attentive - coming back quickly with straight answers to any questions we’ve had. Top notch service overall - recommended."
"We didn't end up finding our home through Homecastle but Jason was incredibly helpful and one of the best agents I've encountered - friendly, knowledgable and not pushy."
"Homecastle and our estate agent Jason were a great help to our house search and eventual purchase. Both Dawn and Jason helped answer our many questions, were great go betweens liasing with vendor and solicitor and enabled many visits to the house. Would fully recommend the team and service to anyone searching in the Norwood area."
"Professional, Friendly & Reliable."
"We worked very closely with Jason Neophytou and Dawn Holmes when purchasing our property with Homecastle - the level of service we've received from start to finish was fantastic. As first time buyers the process can seem daunting but we didn't feel that at all with Jason and Dawn. I wouldn't hesitate in working with them again in the future."
"Dawn and Angus were very friendly, efficient and professional throughout the process of buying our house through them. They were very quick to answer any questions we had and we couldn't recommend them highly enough"
"Highly recommended. Jason and Angus could not have been more helpful and informative from start to finish. The whole process was very smooth and easy. Would definitely use these guys again in the future."