Read what our customers think about us...


"Had a great experience with Jason at Homecastle. He was really friendly and professional and always extremely quick at responding to phone calls or messages. He was really helpful whenever it came to finding out any information I needed to get from the vendor. Would highly recommend."

Peter Smith

"Morning Dawn, I'd be very happy if you could copy/paste this testimonial on your website. Thanks to you and all the team from my Mum too! 'I am so impressed with the whole team at Homecastle, from valuation day to viewings and through completion they have been nothing short of excellent. Dawn, Angus, Coral all kept in regular contact throughout the entire process and I would rate Homecastle as the best estate agents I have ever dealt with. I value their specialist knowledge in the South Norwood property market and I highly recommend them to anyone buying or selling in this area'. Peter Smith "


"I have been extremely impressed with the efficient service I have received from Homecastle Estate Agents who I have just recently purchased a property through. Nicoleta was very professional and helpful when it came to negotiating the purchase of my new property and has kept in touch throughout the process. Should I need to use a local agent to buy or sell a property in the future I would definitely work with Nicoleta @ Homecastle again and would also be happy to recommend to friends and family."


"Highly recommend Homecastle if you are considering selling your house. They have an expert knowledge of the local market, they valued our house in the middle of two other agents that were wildly different from one another. Lo and behold, Homecastle got it right and had an offer within our timescale. The after offer agreed process was fantastic and one that I perhaps didn't fully understand until going through. Never underestimate how much work goes into getting everything over the line, I really believe Homecastle added so much value to this. Thank you to Angus, Dawn and all at Homecastle!"


"Recommend Homecastle very highly to anyone looking to buy or sell in South Norwood, they have served the area for many years and are clearly invested in it which is nice to see. We had some delays selling our house due to covid19 but they were on top of everything and saw us through to the end. You are in safe hands here."


"It has been my pleasure to deal with all the staff, particularly Angus and Dawn, for the sale of my house. They have been very professional, knowledgeable, reliable and friendly. I have no hesitation in recommending Homecastle. David. "


"Dear Dawn, I would like to thank you and your team for the hard work you did with the selling of my Flat. I have had a first class service and will always recommend your company . Best regards Vincent "


"Best ever Estate Agent, had wonderful experience with Homecastle, they been very helpful in our process in finding our ideal home! Hats of to Dawn who was on top of everything and update us all the time !Many thanks to Nicoleta who was very knowledgeable and very patient Highly recommended! You won't be disappointed"


"Dear Homecastle team Thank you so much for all your help in the sale of my property. A special thank you to Dawn, Angus and Jason, you are the dream team and I have felt very supported by you all. I wish you all good health, happiness and prosperity in the future. Kind regards, Sarah "


"Jason is by far the best agent i have ever had the pleasure of working with. His attention to detail, willingness to go above and beyond to help you and general lovely persona really made my search a far more enjoyable one. I literally cant recommend Jason more highly. 10/10!"

Barry & Julie

"Dawn and Angus we just wanted to say thank you for your professionalism and especially your patience. We could not have done it without you! "


"Thank you Homecastle for all your professional help on this sale. I have literally been amazed on how well you all dealt with this awkward sale and buyer. Dawn I felt you went above and beyond your call of duty on this sale and I am truly grateful to you and all your staff for all your patience and advise. "


"Thank you so much everyone for all of your hard work. Dawn in the last few weeks you have been nothing short of magnificent and have really pushed to get this over the line. We will be sure to write a review for Homecastle after this! Such a relief. Best wishes "


"Highly recommended. Jason and Angus could not have been more helpful and informative from start to finish. The whole process was very smooth and easy. Would definitely use these guys again in the future."


"Dawn and Angus were very friendly, efficient and professional throughout the process of buying our house through them. They were very quick to answer any questions we had and we couldn't recommend them highly enough"


"We worked very closely with Jason Neophytou and Dawn Holmes when purchasing our property with Homecastle - the level of service we've received from start to finish was fantastic. As first time buyers the process can seem daunting but we didn't feel that at all with Jason and Dawn. I wouldn't hesitate in working with them again in the future."


"Professional, Friendly & Reliable."


"Homecastle and our estate agent Jason were a great help to our house search and eventual purchase. Both Dawn and Jason helped answer our many questions, were great go betweens liasing with vendor and solicitor and enabled many visits to the house. Would fully recommend the team and service to anyone searching in the Norwood area."


"Hi Dawn, Thank you very much for all your efforts in selling our parents house and the service provided by Homecastle was impeccable. All the best, "


"Dear Dawn We bought this house from you two years ago and I just wanted to write to say thank you again for the amazing, patient and detailed service you gave us on a tricky purchase - we now have our dream home and we appreciate it every day. I just wanted you to know your efforts will never be forgotten Hope all well Best wishes "


"Dear Coral, Apologies for the delay in getting back to you. The offer I made on a property has now been accepted, so I would be grateful if you could remove my details from your database. Thanks very much for all your help during my search for a property. I have met with a lot of estate agents recently and the quality of service has varied, and I must say that all of my interactions with Homecastle have been excellent and I really appreciate your service. Obviously, when looking to buy a property you choose the property itself rather than the agent, but nevertheless I will definitely recommend Homecastle to people as you have been so pleasant to deal with! Thanks, Madeleine "

Marie & Ted

"I can't thank you enough for all your help and support over the past months. Having experienced other local agents we have no doubts that we chose the best agent to sell our property. Your dedication, professionalism and the personal touch you added to your services (the flowers you sent for Theo's birth were an incredibly thoughtful gesture...) helped us through the various dramas and disappointments associated with any property sale. Your kind words and problem solving approach when things were not going according to plan and your genuine happiness and excitement for us, made us feel you had our best interest at heart and we were much more than a commission cheque for you. As I said to you on numerous occasions you always made us feel like you only had 1 house to sell: ours! Your constant feedback, your caring approach trying to arrange viewings around our needs, your insightful advice helped us keep sane and I believe make the right decisions throughout. From our experience you are miles ahead from the completion. Our only regret: not finding our property through you.. you should consider creating a branch in Shirley :-) Kindest Wishes "


"Hi Dawn Just to let you know that I have just heard from my solicitor that completion has taken place!...Whoopee I know it has taken a while but I want to thank you and all the team for your help, support and patience throughout the whole experience. You have all been extremely professional at all times and have reduced my stress to the minimum by dealing with any queries, I may have had, in a timely fashion. I have absolutely no hesitation in recommending you to any house sellers or purchasers in the South Norwood area and wish you all the best for your future endeavours With very kind regards "


"Dawn, Angus and the team were first class in finding me a buyer and providing support and communication throughout the sale process. I am so pleased that I chose Homecastle to market my property, and wouldn't hesitate to use them again. I highly recommend them to anyone wishing to buy or sell a property. Thank you so much. "


"Hi Jason Just wanted to let you know that I made an offer on a property which was accepted so I'm no longer looking for property (unless something terrible happens!) I just wanted to thank you as having liaised with many agents you were definitely the one who took on board my views/wishes the most. Your support in this very stressful period is appreciated. Thank you Natalie "


"We’ve had a really good experience buying with Homecastle. Jason has been diligent and attentive - coming back quickly with straight answers to any questions we’ve had. Top notch service overall - recommended."


"Great Estate Agents. Brilliant customer service. Everybody is genuinely very friendly and supportive. They keep in regular contact and can't seem to do enough to help you through the process of a purchase. Can't recommend them highly enough."


"I sold my home with Jason and the Homecastle Team. They were all excellent. Professional and supportive throughout the entire process. Highly recommended."


"I received great service from everyone at Homecastle. They were patient, helpful and understanding. If it weren’t for Jason, I wouldn’t have got such a great deal on my purchase!"


"We didn't end up finding our home through Homecastle but Jason was incredibly helpful and one of the best agents I've encountered - friendly, knowledgable and not pushy."